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Entrepreneurship is the process of designing, launching and running a new business, which is often initially a small business.
Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world. Even better, financial terms are not as scary as they seem! During this two-day workshop, you will learn the basic financial skills that you need to become a successful, effective, supervisor.
Organizations realize that success cannot only be measured in dollars. Intangible assets make up a huge portion of a company’s wealth. We need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool will help you:
1) identify, document, plan, and execute a balanced strategic mission.
2) evaluate and revise your organization’s strategic execution.
Teams are an important building block of successful organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This one-day course can help you get there!
Performance Reviews are an essential component of employee development and overall effective business management.
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that all this conflict is normal. Master this ability NOW!
Do you get nervous when presenting at company meetings or at gatherings and social events? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups.
We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths?
The answer lies in critical thinking skills. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.
This course brings you the basics you need to realize the importance of implementing CRM.
This one-day workshop will provide you with an opportunity to explore your responsibilities within your role as a customer service agent.
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
We will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!
An overview of HR issues facing today's managers. Learn how to deal with employee relationship issues you face and make decisions that are both effective and legal. This workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after hiring.
If you want to convince your team to adopt a change, help your staff make choices, or choose the best place for lunch, there is often influencing taking place. This one day workshop will help participants learn how to influence and persuade in a variety of areas.
Performance management is a whole work system that begins when a job is defined as needed. It ends when an employee leaves your organization. Find out more.
Overcoming Objections to Nail the Sale is one of MAHAM’s flagship training courses. If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce the number of objections you encounter, and improve your averages at closing sales.
This course is a two-day exploration about the type of impact we want to have in life and work. Participants will consider and define the influence that they can have on their life and work.
Risk management has long been a key part of project management, but in recent years, it has become an increasingly important part of organizational best practices.
More organizations are feeling the pressure and need to compete based upon competence of their sales force and it becomes quite clear that developing the skills of staff is a necessity and a must-do rather than a luxury.
It is not possible to know everything when you start your new business. Learn the steps necessary to do the right things that help a Small Business Do Big Business!
Part of getting everyone at work on board is creating a strategic plan complete with the organization’s values, vision, and mission. Then, there’s the challenge of bringing these principles to life in a meaningful way that people can relate to. This two-day course will help you describe what you want to do and get people where you want to go.
MAHAM’s The Road To Success training plants in the trainees’ minds the power of being capable and determined to succeed in everything they do.
Time is money and lots of it gets lost in disorganization and disruption. Many people find that they flit from one task to another, trying to get everything done. Learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.
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