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Entrepreneurship is the process of designing, launching and running a new business, which is often initially a small business.
Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world. Even better, financial terms are not as scary as they seem! During this two-day workshop, you will learn the basic financial skills that you need to become a successful, effective, supervisor.
Organizations realize that success cannot only be measured in dollars. Intangible assets make up a huge portion of a company’s wealth. We need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool will help you:
1) identify, document, plan, and execute a balanced strategic mission.
2) evaluate and revise your organization’s strategic execution.
Teams are an important building block of successful organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This one-day course can help you get there!
Performance Reviews are an essential component of employee development and overall effective business management.
All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that all this conflict is normal. Master this ability NOW!
Do you get nervous when presenting at company meetings or at gatherings and social events? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups.
We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths?
The answer lies in critical thinking skills. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.
This course brings you the basics you need to realize the importance of implementing CRM.
This one-day workshop will provide you with an opportunity to explore your responsibilities within your role as a customer service agent.
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
We will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!
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