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Career Development is the lifelong process of managing learning, work, leisure, and transitions in order to move toward a personally determined and evolving preferred future.
This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports.
You must complete our Business Writing That Works course before taking this workshop.
A healthy self-esteem is essential for growth and achieving success. You will discover some techniques that can dramatically change how you feel about yourself.
If you’ve ever had an awkward moment where you’ve had to make small talk with a Very Important Person and been lost for words.
Then you know how agonizing such moments can be. Even worse (what can be damaging to your career) are the social gaffes you aren’t even aware you make. This workshop will help you handle most of those socially difficult moments.
We all know what good writing is. In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This two-day workshop will give you the tools to become a better writer.
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.
Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. In this one-day workshop, you will learn how to turn difficult situations into opportunities for growth. (Or is to avoid conflict with a spouse, a parent, a child or a friend?
Do you get nervous when presenting at company meetings or at gatherings and social events? If so, this one day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We’ll give you the confidence and the skills to interact with others, to speak in informal situations, and to present in front of small groups.
The job market continues to change. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview.
You need to have recently completed the Starting Your Job Search workshop, or identified target positions and completed a full skills assessment and goal setting exercise.
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service impressive enough to create loyality for good.
We are bombarded with messages to believe various ideas, purchase things, support causes, and lead our lifestyle in a particular way. How do you know what to believe? How do you separate the truth from the myths?
The answer lies in critical thinking skills. This two-day workshop will give you some practical tools and hands-on experience with critical thinking and problem solving.
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.
We will explore various time management and organizational tools and techniques so that you can build a customized productivity plan for your personal and professional lives. At the end of the course, you will emerge with a plan that works for you, so that you can start regaining control of your life!
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