Managing For Results
The process of creating a work environment or setting in which people are enabled to perform to the best of their abilities is part of Performance Management. Performance management is a whole work system that begins when a job is defined as needed. It ends when an employee leaves your organization.
What Will Students Learn?
Monitoring & Feedback
- Corporate Leadership Performance Drivers
- Basic Steps for Managers
- Manager’s Responsibilities
- Employee’s Responsibilities
Coaching for High Performance
- Supporting Effective Performance
- Accessing Eight Common Human Motivators
- Creating a Self-Sustaining Environment
- Performance Problems
- 18 Reasons Why Employees Fail to Achieve
- Providing Constructive Feedback
- Feedback: Content and Style
- Monitoring and Feedback: Feedback Process
What Topics are Covered?
- Develop clear job descriptions.
- Select appropriate people with an appropriate selection process.
- Negotiate requirements, accomplishment-based performance standards, outcomes, and measures.
- Provide effective orientation, education, and training.
- Provide on-going coaching and feedback.
- Conduct quarterly performance development discussions.
- Design effective compensation and recognition systems that reward people for their contributions.
- Provide promotional/career development opportunities for staff.
- Instruction by an expert facilitator
- Small, interactive classes
- Specialized manual and course materials
- Personalized certificate of completion
Item #: SSSMCPI2