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A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies can reduce turnover and save that organization thousands of dollars. Whether your company has two employees or two thousand employees, don’t leave new employee orientation to chance.
Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill.
This workshop has been designed for those in positions where they must speak in front of audiences that are hostile or demanding.
The job market continues to change. This course examines the value of presenting yourself as a complete package by using a resume as an introduction to an employer and backing it up with a portfolio presented at the interview.
You need to have recently completed the Starting Your Job Search workshop, or identified target positions and completed a full skills assessment and goal setting exercise.
After this course, you will know who to target and how to target them.
It is not possible to know everything when you start your new business. Learn the steps necessary to do the right things that help a Small Business Do Big Business!
Supervisors represent an important force in the economy. You have power to turn on or off productivity of people who work for you. You are the crucial interface between the employee on the shop floor or service desk and managers of the organization. You usually have more experience and skill than the employees you supervise, because management tends to look for super people to fill those roles.
In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager.
Time is money and lots of it gets lost in disorganization and disruption. Many people find that they flit from one task to another, trying to get everything done. Learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.
If you’ve ever had an awkward moment where you’ve had to make small talk with a Very Important Person and been lost for words.
Then you know how agonizing such moments can be. Even worse (what can be damaging to your career) are the social gaffes you aren’t even aware you make. This workshop will help you handle most of those socially difficult moments.
Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world. Even better, financial terms are not as scary as they seem! During this two-day workshop, you will learn the basic financial skills that you need to become a successful, effective, supervisor.
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Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning if the facilitator is able to involve their emotions as well as their minds.This three-day workshop will help you reach that goal.
This is a one-day workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports.
You must complete our Business Writing That Works course before taking this workshop.
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.
Organizations realize that success cannot only be measured in dollars. Intangible assets make up a huge portion of a company’s wealth. We need a new tool to help us measure this expanded definition of success. Enter the balanced scorecard! This tool will help you:
1) identify, document, plan, and execute a balanced strategic mission.
2) evaluate and revise your organization’s strategic execution.
Your brand is the vehicle that propels your product or service into your customer’s lives, and into their heats. A good brand is much more than an attractive image combined with some witty type. Your brand must reflect that heart and soul of your product, and offer a promise that you can live up to. This course will get you started on the road to creating a perfect brand.
For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our organization’s financial health, whether we realize it or not.
Teams are an important building block of successful organizations. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This one-day course can help you get there!
Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
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